Intelligent Nurse
Call and Care Management Technology
Reliable communication, real-time resident visibility, automated system verification, and comprehensive reporting, all within a proven platform designed specifically for aged care, retirement living and healthcare environments.
For more than 30 years, Miracle Electronics has partnered with care providers throughout New Zealand and Australia to deliver dependable nurse call solutions that support resident safety, staff efficiency and operational excellence.
The first call system with fully automated dual self-testing
New Touch Test
At specified intervals (multiple times per day) CareCall™ Series 4 performs a fully automated survey of every single call point in your facility and reports back on the “push-ready” status of each one.
It does this by simulating a finger pushing each hardwired call button and tests not only the technology behind the button but also the button itself. You have the reassurance that all call points are ready and active.
This eliminates the need for staff to schedule physical button checks or have costly third parties coming in and disrupting your workflow with quarterly system checks.
Connection Test
Fully automated “ping” testing scheduled to test that your connections are working across all call points.
CareCall EDGE™
With its slickly designed interface at the nurse station, your staff will have all the information they need to rapidly respond to calls.
Staff can see at a glance where every tracked resident or staff member is located at any given time. In the event of an emergency, alerts are sent to assigned staff to provide immediate assistance.
While daily activities are taking place, CareCall4 collects activity data providing you with invaluable information for planning. This also helps you understand where the pressure points are that need to be addressed.
Dashboards and reporting systems can be set up according to your work processes. Reports can be emailed, alerts delivered to smartphones – whatever your needs are, the software can be configured to support your requirements.
Your annual support plan means all software updates are made on time and 24/7 telephone support is always available. Most situations can be managed remotely meaning significantly less downtime waiting for an onsite technician to arrive.
Real-Time Location System (RTLS)
An effective RTLS doesn’t have to cost a fortune. Because of the technology we’ve built into our call points, we can cost-effectively transform your site to include this vital function.
While being able to track patients is important, the real value is added with having the ability to optimise workflow and streamline staff allocation. You will know who is where in case of emergencies, and for day-to-day routines there will be no need for Nurse Present buttons. The RTLS automatically indicates when a carer or nurse is in the room.
Contemporary design aesthetic
Call points and other hardware have all been redesigned to confidently present the latest technology to residents and carers. The boldness of design means there is less chance for user confusion in times of distress.
Behind the faceplate lives all the intelligent technology that you need, and if you’re starting with the simpler CareCall3 system you can upgrade to CareCall4 (with RTLS and dual self-testing) with some simple hardware and cabling replacement work.
Wireless flexibility
If you are needing to add a nurse call system to an existing or very large site and want to reduce the cost of your retrofit, CareCall has an extremely reliable self checking wireless Emergency Call System.
The wireless Nurse Call system provides the solution when cable access is difficult.
The wireless solution uses a New Zealand and Australian registered frequency that is reserved for the health industry.
For large sites, we simply add repeater units which extends the range and requires no underground cabling.
Our wireless solution integrates seamlessly with CareCall4/CareCall3 EDGE and enables your staff to view all call points at all times.
An industry standard for over 30 years, proudly made in New Zealand and Australia.
Miracle Electronics has been producing and supporting CareCall installations in New Zealand and Australia since early 1990. With over 1,000 systems up and running, our commitment to product innovation has continued to meet the ever-increasing needs of hospitals and the retirement market.
We now have an established network of CareCall support and distribution throughout Australia and are providing excellence in support and innovation to hospitals and retirement villages throughout Australasia.
New Zealand
0800 806 472
sales@miracle.co.nz
miracle-electronics.com
Australia
1 800 806 472
sales@miracle-electronics.com
miracle-electronics.com