The Next Generation of Care Communication
CareCall™ Series 4 is more than a nurse call system.
Designed and manufactured by Miracle Electronics, it combines clinical communication, automated system monitoring, real-time location services, analytics and enterprise integration into a single platform that helps healthcare providers deliver better outcomes.
Whether supporting aged care, retirement living, hospitals or specialist care environments, CareCall™ provides the flexibility and reliability modern facilities demand.
Automated System Assurance
Know your system is ready before it’s needed
CareCall™ Series 4 automatically verifies the operational status of every connected call point multiple times each day.
Unlike traditional nurse call systems that rely on manual testing schedules, CareCall™ can automatically validate both device functionality and communication integrity.
This helps:
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- Reduce manual testing requirements
- Increase confidence in system readiness
- Identify faults earlier
- Support compliance and audit requirements
- Minimise disruption to residents and staff
Powered by CareCall EDGE™
CareCall EDGE™ is the intelligence layer behind the CareCall ecosystem.
It transforms alarm and event data into actionable information through modern dashboards, mobile delivery, reporting and workflow automation.
Benefits include:
- Mobile notifications
- Real-time dashboards
- Escalation management
- Custom reporting
- Multi-site management
- Enterprise-wide visibility
- Business intelligence insights
Real-Time Location Service
Visibility that improves care and workflow
Knowing where people are matters.
CareCall™ RTLS technology provides real-time visibility of residents, patients and staff, helping organisations respond faster while improving operational efficiency.
Key benefits include:
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- Immediate staff location awareness during emergencies
- Automatic nurse presence registration
- Reduced administrative workload
- Improved workflow visibility
- Enhanced resident safety
- Better utilisation of staff resources
CareCall™ delivers RTLS functionality using infrastructure already built into the platform, helping facilities reduce implementation costs while increasing capability.
Designed for Connected Healthcare
Call points and other hardware have all been redesigned to confidently present the latest technology to residents and carers. The boldness of design means there is less chance for user confusion in times of distress.
Behind the faceplate lives all the intelligent technology that you need, and if you’re starting with the simpler CareCall3 system you can upgrade to CareCall4 (with RTLS and dual self-testing) with some simple hardware and cabling replacement work.
Data Drive Care
Turn everyday events into meaningful insights.
CareCall™ continuously collects operational data, allowing facilities to understand activity patterns, response times and workload trends across their organisation.
This helps leaders:
- Identify peak activity periods
- Improve staffing decisions
- Measure service performance
- Benchmark facilities
- Support continuous improvement initiatives
- Improve resident and patient outcomes
For more than three decades, Miracle Electronics has supplied and supported nurse call systems throughout New Zealand and Australia.
The CareCall™ family has evolved through multiple generations of innovation, shaped by feedback from care providers, clinicians, technicians and facility managers.
Today, CareCall™ Series 4 continues that commitment by providing healthcare organisations with a scalable, intelligent and dependable platform that supports safer care and more efficient operations.
New Zealand
0800 806 472
sales@miracle.co.nz
miracle-electronics.com
Australia
1 800 806 472
sales@miracle-electronics.com
miracle-electronics.com